At Be healthy life, we take pride in delivering healthy, vibrant plants and quality products to your doorstep. However, we understand that sometimes things might not go as expected. Here’s how we handle returns:
You are eligible for a return or replacement if:
The plant or product arrives damaged, broken, or in unusable condition
You receive an incorrect item
Minor transit stress (e.g., slight yellowing, drooping, or soil disturbance)—this is normal and your plant will recover with care.
Products returned without original packaging, tags, or proof of purchase
Returns requested after 24 hours of delivery
Please contact us within 24 hours of delivery with:
Your order number
Clear photos or a short video showing the damage or issue
A brief description of the problem
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